Buying

How to buy?

To purchase a product, go to the "Store" section in the website menu. Then click "Buy now" for the selected product and fill in the required information (in this step you will also have the opportunity to add other products). Check the entered information and make a payment with a bank card or other of the offered payment methods. After payment, you will be contacted shortly at the email address you provided.

If you wish to pay by bank transfer (a prepayment invoice), please, click here!

What are the payment options?

Payment in the e-store is made via the Stripe platform using your chosen payment method.

If you chose to pay by bank transfer, an email with the bank invoice will be sent to you (usually within 24 hours). The item is usually shipped within 24 hours after the payment is received.

Delivery

How is the product delivered?

As standard, the product is delivered using DPD parcel lockers if ordered in Latvia or via Latvia Post outside Latvia.

Where will it be delivered?

If the item is delivered to a DPD parcel machine, it will be delivered to the nearest DPD parcel machine based on the address you specified or to the parcel machine of your choice. If the item is delivered via Latvia Post (to Europe), the item will be delivered either to the delivery address you specified or to the nearest post office (depending on the end delivery service provider in the specific country).

How much is the delivery?

Delivery costs are indicated when completing the order and are also indicated on the prepayment invoice.

Can I get the item some other way?

Yes. Just let us know how do you want your order to be delivered and we will organize it. Shipping cost will depend on the type of shipping you choose.

Products

Will the product be exactly the same as in picture?

Yes, technically the product will be the same. Only difference may be the color tone - in real life it may look little bit different. Also keep in mind that 3D printed parts consist of many layers what gives them layered texture.

May 3D printed products have some imperfections?

Minor imperfections such as small plastic residues or a difference in the color of a layer, etc., which do not affect the overall technical functionality of the instrument, are possible. The product is designed to be durable enough to fulfill its purpose.

Is it possible to buy only spare parts?

Please contact us to find a solution for your specific situation. Other additional parts, such as replacement blades, can be purchased separately.

3D Printing

Can you 3D print my file?

Yes we can 3D print your 3D files.

How much does 3D printing cost?

3D printing service cost variates based on material used, part size, printing time and complicity. Please contact us to find out you 3D printing costs.

I have an ideo but don't have the file. Can you print?

Yes we will try our best to help you out. We can use existing parts, photos of parts, drawings and descriptions to first create the 3D file and then print it. Let us know!